Wild Roots strives to provide excellent quality plants - free of pests/disease and in the best condition possible. While this is our standard we pride ourselves on, houseplants are living organisms. We cannot always predict how they will respond to circumstances out of our control such as travel, weather, etc.
If there are any unforeseen problems with your plant, we will be happy to provide a refund or replacement. To be eligible for a refund or replacement, buyers must notify Wild Roots within 48 hours if there are any issues upon receiving the plant. Please take photos and message us as soon as possible.
We want to see our plants thrive in your hands. We are here to help at any step along the way. Whether you bought your plant from Wild Roots yesterday or years ago, feel free to contact us with any questions or care tips.
We're here to help!
